Contact Us

For general inquiries or for immediate assistance with an existing reservation before or during travel, please contact our Call Centre at 1-888-619-8622.

Provide compliments, suggestions or complaints using our Feedback form

Please review our FAQ section for answers to common inquiries.

Flight reservations or inquiries



TTY - dial 711

Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

Other booking inquiries

Group sales online request

Charters online quote request

Conferences online quote request

Porter Escapes (flight + hotel)


TTY – dial 711

Monday to Friday Monday to Friday 9:00 AM to 7:00 PM ET
Saturday to Sunday Saturday 10:00 Am to 4:00 PM ET

For all time-sensitive inquiries related to an existing booking, please contact us by email at

Porter Escapes Inc. is a TICO licensed company. Registration #50019771

Disability assistance


TTY - dial 711

Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

If you have any special requirements, please visit Disability Assistance to learn about the services we offer when you’re travelling with us.

Baggage claim


Please review our Delayed or Damaged Baggage section for answers to many common inquiries.

Lost and found

For items lost on Porter Airlines flights only, please contact:


For more information and for all other lost and found inquiries, please visit Lost and Found.

Advertising sales - re:porter magazine

To purchase advertising space in re:porter, our in-flight magazine, please contact Nicole Mullin at Totem Media:


Totem Media is an external supplier and cannot assist with passenger inquiries or services. Editorial pitches or submissions for re:porter magazine are not accepted and cannot be responded to.